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ARC Packet 09-08-2021CITY OF MENDOTA HEIGHTS AIRPORT RELATIONS COMMISSION September 8, 2021  6:00 p.m. City Hall  1101 Victoria Curve 1.Call to Order 2.Approval of Agenda 3.Approval of Minutes a. Approval of Minutes of the May 19, 2021 Regular Meeting b.Approval of Minutes of the June 3, 2021 Work Session c.Approval of Minutes of the July 13, 2021 Work Session d.Approval of Minutes of the July 13, 2021 Joint Meeting with the City of Eagan ARC 4.Public Comments 5.Unfinished and New Business a.ARC Strategic Priorities b.ARC Communications Plan 6.Acknowledge Receipt of Reports and Correspondence a.Review of Airport Operational Statistics (link: https://www.macenvironment.org/reports/) i.Complaint Information ii.Runway Use Information iii.Turboprop Information iv.Noise Monitor Information b.News Articles 7.Commissioner Comments 8. Adjourn Meeting Next Mendota Heights Airport Relations Commission Meeting: November 17, 2021 – 6:00 pm CITY OF MENDOTA HEIGHTS DAKOTA COUNTY, MINNESOTA AIRPORT RELATIONS COMMISSION MINUTES MAY 19, 2021 The regular meeting of the Mendota Heights Airport Relations Commission was held on Wednesday, May 19, 2021 in the City Council Chambers of Mendota Heights City Hall. 1. Call to Order/Roll Call Chair Gina Norling called the meeting to order at 6:00 pm. The following commissioners were present: Gina Norling, David Sloan, William Dunn, Kevin Byrnes, Arvind Sharma, Jim Neuharth, and Jeff Hamiel. Staff present: Assistant City Administrator Cheryl Jacobson, and City Administrator Mark McNeill. 2. Approval of Agenda There were no additions or corrections to the agenda. Motion by Dunn, second by Sloan to accept the agenda as printed. Motion carried 7-0. 3. Approval of Minutes Consideration was made of the Minutes of the March 17, 2021 meeting. No corrections or changes were offered. Motion by Sharma, second by Dunn to approve as written. Motion carried 7-0. 4. Public Comments There were no members of the public who wished to comment. 5. Unfinished and New Business a. ARC Strategic Goals Discussion Chair Norling presented proposed strategic priorities for the ARC. She wants the ARC priorities to coincide with the City Council’s strategic goals which had been adopted earlier in the year. Her goals for the Commission were: • Democracy of ideas • Amplify Human Imagination • Aggregate Collective Wisdom • Give everyone a chance to opt in. She said that the unwritten mission is to ensure that Mendota Heights has its fair share of air noise. After discussion, it was decided by consensus that the more accurate mission would be to “Ensure that Mendota Heights receives an equal, or no more than its fair share of air noise.” The MASAC was discussed, and why that concept had failed in the early to mid-1990’s. Chair Norling also reviewed the ARC’s powers and duties as outlined in the City Code. Chair Norling asked that the ARC has a larger discussion. Byrnes said that the presence of former City Councilor Liz Petschel meant that the ARC probably didn’t need to Page 1 provide the City Council with regular updates, but that with Ms. Petschel’s retirement, that should be given consideration. Chair Norling reviewed the City’s Mission and Vision statements, and the five Strategic two year priorities. She asked that the ARC think about what a future state scenario might be. She proposed that ARC have a special meeting in June, where each commissioner would come back with an idea to brainstorm a future scenario for ARC. Sloan asked for clarification as to what could be done, and how much flexibility ARC can have. In response, McNeill reviewed the City’s five priorities, and said that the closest thing for the ARC to pursue would be the enhancement of City services. He said that with the loss of former Councilor Petschel, there is an even greater need to educate and interact with the community on airport noise issues. Jacobson spoke about the need to let residents know that they can be heard when they have a complaint, rather than it being lost to data when they report it to MSP. She suggested that maybe ARC members could respond when complaints are brought to city hall, rather than a NOC staff member. Dunn said, as an example, C-130’s were a question, and that at one time they didn’t qualify for being listed in the top 10 noise complaint generators, they are now. Hamiel said that, in his experience, when people have someone to listen to a complaint and then have a connection with someone who is able to respond to questions, he found that people are generally satisfied. It was stated that the ARC could be a sounding board for the community. Jacobson said that MAC now has a community engagement office. b. Establish ARC Work Session Meeting Date It was decided that a special meeting could be held at 6 pm on Thursday, June 3. The July meeting would be a joint meeting with the Eagan ARC. 6. Acknowledge Receipt of Reports and Correspondence a. Review of Airport Operation Statistics i. Complaint Information— It was noted that, since Sally Lorberbaum is no longer on the Commission, she will not be doing complaints. Sloan said that there should be a discussion about who is going to do what in terms of responsibilities for preparation of the reports. ii. Runway Use Information-- Neuharth said that the charts looked to be fine, and that they are back within the control lines again. iii. Turboprop Information—Neuharth said that he had just received the turboprop information, and will go through it prior to the next meeting. Page 2 iv. Noise Monitor Information—Dunn commented that by comparison, Minneapolis is noisier than Mendota Heights, but that it has five to seven times the number of flights. b. MAC Monthly Reports—March 2021 There were no comments 7. NOC Meeting Jacobson reported that there had been a “light” agenda at the NOC meeting which had been held earlier in that day. The Committee had receive an update on Converging Runway Operations at MSP. Jacobson said that Rebecca McPherson of the FAA had said that there is no FAA legal requirement to do community engagement and it is not the norm for this instance. However, the FAA has committed to doing more outreach and it will be virtual. She said that the airlines gave updates, and each reported that things were slowly returning to normal; Delta is no longer blocking middle seats. Brad Juffer had talked about engagement, and said that the May listening session was small in numbers of attendees. 8. MAC Monthly Reports There were no comments. 9. Adjourn Chair Norling asked for a motion to adjourn. Motion by Dunn, second by Sloan. Motion carried 7-0. The meeting adjourned at 7:01 PM. Minutes Taken By: Mark McNeill, City Administrator Page 3 CITY OF MENDOTA HEIGHTS DAKOTA COUNTY, MINNESOTA AIRPORT RELATIONS COMMISSION WORK SESSION MINUTES JUNE 3, 2021 A work session meeting of the Mendota Heights Airport Relations Commission was held on Thursday, June 3, 2021 in the City Council Chambers of Mendota Heights City Hall. 1. Call to Order/Roll Call Chair Gina Norling called the meeting to order at 5:59 pm. The following commissioners were present: Gina Norling, David Sloan, William Dunn, Kevin Byrnes, Arvind Sharma, Jim Neuharth, and Jeff Hamiel. 2. Strategic Planning Session Chair Norling said that the purpose of the work session was to share the Commissioner’s future state scenario, and brainstorm how the ARC should operate according to the City Code. She invited ideas from the Commissioners and discussion followed. Norling said that she would like to charter an initiative to mitigate the City’s air noise exposure, and mitigate air noise where possible. She thought that it could be done by neighborhoods. Byrnes said that we should take advantage of people moving into or remodeling in the 65 dB DNL area. Realtors could be educated, and that the city could be doing more on prevention. Dunn agreed, but felt that the education should come through the City Council. He felt that the City could educate new residents. Hamiel said that over the years MAC had insulated 17,000 homes at a cost of $500 million. He said that he would be worried about scaring people away who were considering a move to Mendota Heights. He was concerned about Mendota Heights getting a bad reputation for airport noise. He did agree that there are better window options, even for those homes outside of the 65 DNL contour. Sloan stated that he hadn’t checked airport noise prior to moving into the Copperfield neighborhood in 1989, but that noise was a problem. He said they had organized their own neighborhood ARC, which then became a city-wide ARC. In his current Lemay neighborhood, the construction and insultation is better. He said that his HOA might be able to talk more about noise as a welcoming committee topic. Neuharth said that we need to give a history whenever we educate; the noise has improved over the years. One area to improve communications is regarding military planes, so that people know that the City can’t control those. Sharma agreed that military planes are a major source of noise. He suggested having the National Guard speak at a community celebration. McNeill suggested social media as a communications tool regarding military planes, as well as turbo props and remodeling information. Page 4 Sharma said Westchester, NY, has an option for residents to be called back after registering a complaint. He said that maybe the ARC could do that for Mendota Heights callers. That way, people would feel like they have been heard. Hamiel noted concern about the impact of projected growth in airport usage, and what impact that growth would have on vehicular traffic patterns in neighboring communities. The forecasts show growth to 48 million airport users in 2030, and 54 million in 2035. He was concerned about TH 62 becoming a freeway due to increased airport usage. Norling then asked about next steps. Discussed were ideas such as keeping track of data; creating near term goals; enhancing city services; looking at the ARC Rules of Order; maintaining and improving City assets (including intangibles like websites and processes); encouraging and supporting parks; and conserving Natural Resources. Norling said that she would map what had been discussed at this session, and would send it out for comments. Norling said that she wanted to make certain that Mendota Heights receives no more than its fair share of airport noise. Sloan said that ARC is more advisory than the other two city commissions, and that complaints are an important part with which it has to deal. Neuharth cautioned against creating unrealistic expectations. Byrnes said that we can’t change the planes, but maybe we can change people complaints and expectations. 3. Adjournment Chair Norling adjourned the work session meeting at 7:25 pm. Minutes Taken By: Mark McNeill, City Administrator Page 5 CITY OF MENDOTA HEIGHTS DAKOTA COUNTY, MINNESOTA AIRPORT RELATIONS COMMISSION WORK SESSION MINUTES JULY 13, 2021 A work session meeting of the Mendota Heights Airport Relations Commission was held on Tuesday, July 13, 2021, in the 1st Floor Training Room of Eagan City Hall. 1. Call to Order/Roll Call Chair Gina Norling called the meeting to order at 5:30 pm. The following commissioners were present: Gina Norling, David Sloan, William Dunn, Kevin Byrnes, Arvind Sharma, and Jeff Hamiel. Staff present: City Administrator Mark McNeill 2. Commission Priorities and Work Plan Discussion Chair Norling reviewed the draft of the work priorities which had been discussed at the June 3, 2021 work session. She and those present reviewed the strategies, action items, and action timing (whether 2021, 2022, or “parked”). Where possible, the participants also determined to whom the strategy should be assigned, estimated budgetary needs, and desired outcomes. Chair Norling noted that there were only two meetings remaining in 2021. Chair Norling said that the items being discussed were the strategies which were determined at the previous June work session, but that all items were on the table. The commission discussed educational opportunities, including representing ARC at the upcoming community “coffee and conversation” event to be held on August 14. Hamiel and Dunn volunteered to represent ARC at that time. Whether to have a table at the Fire Department’s October Open House could be decided at the September meeting. It was asked that the City’s Communication Coordinator be invited to attend the September ARC meeting to talk about the Friday News, and other communications tools. Chair Norling said that she would update her notes, and get them to city staff for the final draft. 3. Adjournment Chair Norling adjourned the work session meeting at 6:27 pm. Minutes Taken By: Mark McNeill, City Administrator Page 6 CITY OF MENDOTA HEIGHTS DAKOTA COUNTY, MINNESOTA AIRPORT RELATIONS COMMISSION JOINT MEETING MINUTES CITIES OF MENDOTA HEIGHTS AND EAGAN EAGAN CITY HALL JULY 13, 2021 A joint meeting of the Airports Relations Commissions of the Cities of Mendota Heights and Eagan was held on Tuesday, July 13, 2021, in Eagan City Hall. 1. Call to Order/Roll Call Chair Michael Johnson of the Eagan ARC called the meeting to order at 6:32 pm. Eagan ARC members in attendance included: Michael Johnson, Jeff Spartz, William Raker, and Louis Lundberg. The following Mendota Heights commissioners were present: Chair Gina Norling, David Sloan, William Dunn, Kevin Byrnes, Arvind Sharma, and Jeff Hamiel. Eagan staff present: Assistant City Administrator Dianne Miller Mendota Heights staff present: City Administrator Mark McNeill MAC staff present: Dana Nelson, Brad Juffers, Brian Ryks 2. Introductions The individuals present introduced themselves. 3. Presentation—State of the Airport MAC Executive Director Brian Ryks discussed the current state of the MSP airport and the impacts of COVID on airport operations. He said that they had made efforts to retain employees as much as possible, and so had lost only about 50 of the original compliment of 650 pre-COVID employees. He reported that the Airport had received $158 million in CARES Federal assistance, and another $118 million in American Rescue Plan funds. Passenger flights have picked up since Memorial Day, and were currently at 72% of 2019 numbers. Parking was at 60% of pre-pandemic totals, and international flights were at 40%. He discussed CDC issues and cleanliness. Ryks also stated that one of the biggest challenges was obtaining enough employees—there were currently 400 openings for concession workers alone. 5. Updates on Current Efforts Eagan Chair Johnson reported that they were keeping an eye on Runway 17, now that flight volumes were increasing. He said that Eagan had been approached on the Consent Decree, along with Minneapolis and Richfield. That was being considered for an extension, rather than a sunsetting. He also said that they were looking at their strategic goals, and that those would be reported to their City Council. Chair Norling of Mendota Heights said that the Mendota Heights ARC was working to align its strategic goals with the City’s strategic planning goals. She suggested that the Chairs and Vice-Chairs of each ARC should meet jointly at the end of this year so that an agenda for Page 7 the next joint meeting could be set. Chair Johnson agreed that that might avoid possible duplication of efforts. 6. Other Business There was no other business presented. 7. Adjourn Chair Johnson adjourned the meeting at 7:25 PM. Minutes Taken By: Mark McNeill, City Administrator Page 8 2021-2022  Airport Relations Commission Strategic Priorities Page 1 Vision Mendota Heights will be recognized as a high quality, family oriented residential community, with a spacious, natural feel and the amenities of a city. Mission To preserve and enhance the quality of life in Mendota Heights by providing quality public safety, infrastructure, and planning for orderly and sustainable growth. Powers & Duties Advise city council on matters pertaining to airport noise and operations. Make recommendations regarding strategies to mitigate city’s air noise exposure. Priority: Enhance City Governance and Services Strategy Action Item (Examples) Action Timing Action Status Contact/Assigned To Est. Budget/ Source Progress Notes/Outcomes 2021 2022 Parked Inform and engage Mendota Heights’ residents regarding airport related issues • Create and implement an ARC Education Program including military appreciation, history of Mendota Heights airport noise, and provide engagement opportunities such as informational stand at Parks celebration event, summer concert series, etc. X Dave Sloan Bill Dunn Booth/Table at Park Celebration (August 2021) Booth/Table at Fire Station Open House (October 2021; TBD 9/21) • Develop an ARC communications plan, using existing city channels (e.g., create a periodic Friday News ARC update) to provide ongoing information to residents about airport related information. X September 2021 ARC meeting invite city Communications Coordinator help inform and create comm plan. • Create a City Voice of Neighborhoods to engage residents of close-in neighborhoods X Neighborhood Post (like FB, Polco) • Identify contact points and messaging to help inform residents of noise mitigation options/best-practices when making home improvements or remodeling X Kevin Byrnes • Consider volunteer program to follow-up on resident noise complaints in partnership with MAC community engagement best practices X MAC’s responsibility is to address noise problem and engage with residents. ARC wants to be informed when calls to city are received Enhance partnerships with the Metropolitan Airports Commission (MAC), the Federal Aviation Administration (FAA), legislative leaders and other government bodies regarding airport issues • Post COVID-19 “new normal” MSP operations: COVID-19 changed MSP operations, learn of disaster operation procedures so in future, Mendota Heights only receives fair share of noise X • Work collaboratively with other communities on mutual concerns regarding airport development and operations X X July 2021 Joint Eagan Meeting at Eagan City Hall; future 2022 Joint Eagan Meeting Monitor airport operations, trends and advocate for the Mendota Heights community • Research and surveillance of MAC provided data to confirm or request additional data needed X X Continue monitoring for such things as turboprops; continue to look at relevant charts • Determine custom-made for Mendota Heights metrics to continue to monitor X X Re-evaluate metrics Page 9 2021-2022  Airport Relations Commission Strategic Priorities Page 2 Priority: Create a Vision for City Development and Redevelopment Areas Strategy Action Item (Examples) Action Priority Action Status Assigned To Est. Budget/ Source Progress Notes/Outcomes 2021 2022 Parked Bourne Lane property (and any other properties designated for redevelopment) • Advise City Council of 65DNL location X X Approximately 14.8 net acres of redevelopment within the 65DNL Implement airport related items from the City’s 2040 Comprehensive Plan • Partner with other Mendota Heights advisory boards for awareness of focused airport information and considerations X X As development dictates • Review MAC 2040 Long Term Comprehensive Plan (LTCP) X X Priority: Conserve, Protect and Enhance Natural Resources Strategy Action Item (Examples) Action Priority Action Status Assigned To Est. Budget/ Source Progress Notes/Outcomes 2021 2022 Parked Mitigate the city’s air noise exposure • Revisit 12L Modification Request with MAC and FAA X Gina Norling Follow-up with Dana Nelson and Brad Juffer this fall to determine if updated training procedures increased usage of cross-in-the-corridor operations Research MAC EPA studies • Review latest MAC EPA studies to determine if PM2.5 particles were identified in community X Gina Norling Future research Priority: Maintain and Improve City Infrastructure and Assets Strategy Action Item (Examples) Action Priority Action Status Assigned To Est. Budget/ Source Progress Notes/Outcomes 2021 2022 Parked Revisit ARC Operations • In conjunction with ARC Education Program, refresh ARC website with additional information and resources X Plan to address this in September 2021 meeting where city staff Communications Coordinator invited to help inform and create comm plan • Update ARC Rules of Order X Review at November 2021 meeting Determine future traffic congestion based on MAC 2040 Long Term Comprehensive Plan (LTCP) • Review MAC 2040 Long Term Comprehensive Plan (LTCP) to provide City awareness of airport passenger and operations forecast X X • Establish a working group focused on Mendota Heights future traffic that monitors growth trends and demand on the only high volume routes that provide service to eastern metro and Wisconsin Engage MNDOT study for projects Page 10 Complaints by Location—By Month (2020, 2021) Location = Complainants 2020 Mpls Eagan Edina MH Blmgtn January 62 53 10 12 1 February 65 41 8 10 3 March 78 51 11 9 4 April 37 23 4 5 2 May 61 26 4 11 0 June 107 22 7 9 3 July 124 24 10 13 4 August 162 32 14 22 3 September 140 38 13 16 3 October 81 28 10 7 2 November 97 22 7 9 2 December 68 31 10 4 3 2021 Mpls Eagan Edina MH Blmgtn January 65 32 3 6 3 February 57 27 4 4 2 March 112 49 16 8 4 April 84 48 16 10 11 May 115 62 13 14 10 June 111 67 12 10 8 July 102 90 8 8 11 August September October November December Percent of All Departures by Location (2020, 2021) 2020 Mpls/ Richfield 30R Eagan 12R Edina 30L MH 12L Blmgtn 17 January 20% 6% 27% 13% 34% February 28% 3% 34% 8% 28% March 19% 10% 24% 17% 30% April 31% 18% 32% 17% 1% May 27% 20% 21% 31% 1% June 26% 28% 17% 28% 2% July 22% 27% 22% 28% 2% August 23% 28% 23% 26% 0% September 26% 26% 22% 25% 1% October 35% 18% 31% 15% 2% November 31% 19% 30% 20% 0% December 28% 20% 31% 15% 7% 2021 Mpls/ Richfield 30R Eagan 12R Edina 30L MH 12L Blmgtn 17 January 25% 26% 32% 16% 1% February 30% 17% 39% 11% 2% March 16% 27% 26% 20% 11% April 34% 13% 28% 11% 15% May 24% 15% 11% 21% 29% June 25% 7% 18% 14% 35% July 16% 9% 15% 19% 41% August September October November December Page 11 61 26 4 11 0115621314 10 27% 20%21% 31% 1% 24% 15% 11% 21% 29% 0% 5% 10% 15% 20% 25% 30% 35% 0 20 40 60 80 100 120 140 Mpls Eagan Edina MH Blmgtn May Complaints by Location and Departures by Location Complaints 2020 Complaints 2021 Departures 2020 Departures 2021 May Complaints May Night Departures 2019 2020 2021 2019 2020 2021 Minneapolis (30R) 8,668 1,401 4,693 181 8 18 Eagan (12R) 3,354 559 3,531 198 28 92 Edina (30L) 233 72 403 171 30 50 Mendota Heights (12L) 176 162 394 264 7 22 Bloomington (17) 45 0 146 23 3 2 Total 12,476 2,194 9,167 837 76 184 Page 12 107 22 7 9 3111671210 8 26% 28% 17% 28% 2% 25% 7% 18% 14% 35% 0% 5% 10% 15% 20% 25% 30% 35% 40% 0 20 40 60 80 100 120 Mpls Eagan Edina MH Blmgtn June Complaints by Location and Departures by Location Complaints 2020 Complaints 2021 Departures 2020 Departures 2021 June Complaints June Night Departures 2019 2020 2021 2019 2020 2021 Minneapolis (30R) 8,480 1,761 2,308 169 11 167 Eagan (12R) 3,625 412 3,265 266 27 91 Edina (30L) 298 155 263 192 39 55 Mendota Heights (12L) 624 358 347 337 15 101 Bloomington (17) 197 5 129 28 2 42 Total 13,224 2,691 6,312 992 94 456 Page 13 124 24 10 13 41029088 11 22% 27% 22% 28% 2% 16% 9% 15%19% 41% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 0 20 40 60 80 100 120 140 Mpls Eagan Edina MH Blmgtn July Complaints by Location and Departures by Location Complaints 2020 Complaints 2021 Departures 2020 Departures 2021 July Complaints July Night Departures 2019 2020 2021 2019 2020 2021 Minneapolis (30R) 7,624 3,083 2,588 201 33 121 Eagan (12R) 2,680 759 3,082 260 37 119 Edina (30L) 275 264 321 244 48 73 Mendota Heights (12L) 286 453 402 299 40 162 Bloomington (17) 217 11 153 88 3 60 Total 11,082 4,570 6,546 1,092 161 535 Page 14 Data used for UCL calculation January 2009 through December 2013 Mean: 12.4 2020 Covid Pandemic Flight Reductions-Consolidation on 12L & 12R. St Dev: 3.06 May-19 Construction and Southerly and Easterly Flow UCL: 18.4 Jun-19 Construction and Southerly and Easterly Flow 0% 5% 10% 15% 20% 25% 30% 35%Aug-19Sep-19Oct-19Nov-19Dec-19Jan-20Feb-20Mar-20Apr-20May-20Jun-20Jul-20Aug-20Sep-20Oct-20Nov-20Dec-20Jan-21Feb-21Mar-21Apr-21May-21Jun-21Jul-21Percent OperationsMonth 12L Total Operations Operations Mean UCL Mean: Rolling 24/mo 18.8% 17.6% 18.4% Page 15 Data used for UCL calculation January 2009 through December 2013 Mean: 19.5 Jun-19 Construction St Dev: 7 UCL: 33.5 0% 5% 10% 15% 20% 25% 30% 35% 40%Aug-19Sep-19Oct-19Nov-19Dec-19Jan-20Feb-20Mar-20Apr-20May-20Jun-20Jul-20Aug-20Sep-20Oct-20Nov-20Dec-20Jan-21Feb-21Mar-21Apr-21May-21Jun-21Jul-21Percentage OperationsMonth 12L Night Operations Operations Mean UCL 33.5% 15.5% 30.2% Mean: Rolling 24/mo Page 16 Data used for UCL calculation January 2009 through December 2013 Mean: 7.7 2020 Covid Pandemic Flight Reductions-Consolidation on 12L & 12R. St Dev: 2.96 UCL: 13.4 0% 5% 10% 15% 20% 25% 30%Aug-19Sep-19Oct-19Nov-19Dec-19Jan-20Feb-20Mar-20Apr-20May-20Jun-20Jul-20Aug-20Sep-20Oct-20Nov-20Dec-20Jan-21Feb-21Mar-21Apr-21May-21Jun-21Jul-21Percent OperationsMonth 12R Total Operations Operations Mean UCL Mean: Rolling 24/mo 13.4%15.5% 8.8% Page 17 Data used for UCL calculation January 2009 through December 2013 Mean: 28.9 St Dev: 8.82 UCL: 46.5 0% 10% 20% 30% 40% 50% 60%Aug-19Sep-19Oct-19Nov-19Dec-19Jan-20Feb-20Mar-20Apr-20May-20Jun-20Jul-20Aug-20Sep-20Oct-20Nov-20Dec-20Jan-21Feb-21Mar-21Apr-21May-21Jun-21Jul-21Percent OperationsMonth 12R Night Operations Operations Mean UCL Mean: Rolling 24/mo 46.5% 27.5% 22.2% Page 18 Data used for UCL calculation January 2009 through December 2013 Mean: 2.2 St Dev: 0.98 UCL: 4.2 0% 1% 1% 2% 2% 3% 3% 4% 4% 5%Aug-19Sep-19Oct-19Nov-19Dec-19Jan-20Feb-20Mar-20Apr-20May-20Jun-20Jul-20Aug-20Sep-20Oct-20Nov-20Dec-20Jan-21Feb-21Mar-21Apr-21May-21Jun-21Jul-21Percent OperationsMonth Departures North of Corridor Operations Mean UCL 4.2% .6% 1.6% Mean: Rolling 24/mo Page 19 0% 10% 20% 30% 40% 50% 60% 70%Aug-19Sep-19Oct-19Nov-19Dec-19Jan-20Feb-20Mar-20Apr-20May-20Jun-20Jul-20Aug-20Sep-20Oct-20Nov-20Dec-20Jan-21Feb-21Mar-21Apr-21May-21Jun-21Jul-21Percent OperationsMonth Turbo North of Corridor Operations Mean UCL 59.6% 23.7% 34.1% Mean: Rolling 24/mo Page 20 0 20 40 60 80 100 120 140 Aug-19Sep-19Oct-19Nov-19Dec-19Jan-20Feb-20Mar-20Apr-20May-20Jun-20Jul-20Aug-20Sep-20Oct-20Nov-20Dec-20Jan-21Feb-21Mar-21Apr-21May-21Jun-21Jul-21DeparturesMonth Turbo Trend 12L 12R Page 21